Privacy Policy

Educate Online, Inc. (the Company) is committed to protecting the privacy of our customers, and we treat any information you share with discretion, care and respect. This notice defines our Privacy Policy for information we collect from individuals both online through our Web Site (the Site), and offline by mail or telephone or through information cards. By submitting personal information to us or by using our Site, you signify your acceptance of this Privacy Policy. Please do not submit any personal information to us if you object to these terms.

Description of Services

Educate Online delivers online educational instruction via live instructors seven days a week. The program is designed to help students learn key concepts, fill learning gaps, and get back on track for academic success. The program is delivered on a computer that has been provisioned with the Educate Online Learning Environment or on a computer that has the Educate Online Learning Environment installed on it by the customer. Delivery of live instructions is delivered online via VoIP and text capabilities seven days a week.

What types of personal and non-personal information do we gather online and offline?
We gather personally identifiable information when you contact Educate Online by mail, phone or e-mail; visiting our Site; filling out requests or information cards as part of our advertisements and promotions; or subscribing to newsletters. We collect only personal information that you provide to us, such as name, address, phone number, e-mail address and responses to specific questions (e.g., reasons for visiting our Site, ages of children who require tutoring, and credit card number and expiration date for orders and billing where applicable). We may also record the types of product information you request through the Site.

How do we use the personal and non-personal information that we gather?
We use personally identifiable information in order to deliver a personalized curriculum, for billing purposes, to respond to your requests and to provide you with information regarding our services. We also use this information to personalize your experience while visiting our Site and to allow us to better understand how Educate Online can serve your needs.

As with most Web sites, we may also collect technical data, including but not limited to your IP address (a unique number that identifies your access account on the Internet), your domain and other Web browser information. We may track the page you visited prior to coming to our Site, the page you visited after you left our Site, which of our pages you accessed and how long you spent on each page.

What about cookies and gifs?
We receive and store certain types of information automatically using cookies and 1-pixel gifs. Cookies are files that your Web browser places on your computer's hard drive, and 1-pixel gifs are tags that reside on certain pages of our Site. We use cookies and gifs to track your usage and experience with our Site.

We do not use cookies or gifs to retrieve personal information about you from your computer.

Do we disclose your personally identifiable information to third parties?
We do not currently share your personally identifiable information with unaffiliated third parties. We may use this information to communicate with you by mail, e-mail or telephone, regarding our test preparation services and any new products or services that we develop in the future, and we may share your information with our parent Company and its subsidiaries.

We provide personally identifiable information to third parties that we use for our own business purposes, such as to process your order or request for information, or to provide services for us.

Notwithstanding anything else in this Privacy Policy, we may: (a) disclose personal and aggregate information when required by a valid legal mechanism such as a search warrant; subpoena; or court, governmental or administrative order; or when we deem it necessary to protect the integrity of our Site or the safety of Site users, our employees or property and (b) disclose personal information in the context of the sale of some or all of our assets or another transfer of our business. In such event, we may retain of copy of the transferred information.


Notice of Specific to Software Available on this Web Site

Any software that is made available to download from the Company is the copyrighted work of the Company and/or its suppliers. Use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("EULA").

Member Account, Password and Security

If any of the services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account or any other breach of security. The Company will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You may not use anyone else's account at any time.

What about children's privacy?
The Site is not promoted to children, and we do not knowingly collect personally identifiable information from children under the age of 13 on this Site. We do not sell services for purchase by children; we sell services for children to be purchased by adults. This Site is entirely aimed at adults. If registration or other information provided through our Site reveals that a visitor is a child, we will not allow the child to continue to provide personal information, and any information provided to that point will be deleted from our records. We do not filter advertisements or other content that children may view on the public portions of our Site. We do require adults to enter additional information, such as a child's age, gender or reading ability, so that we can deliver a quality experience.

How are e-mail links treated?
We use e-mail links located on the �Contact Us� page to allow you to contact us directly with any questions or comments you may have. We read every message received and try to reply promptly to each one. Sometimes these questions or comments are used to improve the Web site and learning programs.

Can users opt out of receiving communications from Educate Online?
Yes. We will process your request promptly. Please be aware that you may receive one more e-mail from us before removal of your contact information from our distribution list takes effect. We regret any inconvenience this may cause. This Web site gives you the following options.

If you do not wish to receive communications from us, send an e-mail to info@educate-online.com with the phrase �Do Not Contact� in the subject line. Please include your first name, last name, address, city, state, zip code and phone number so that we can process your request.

If you prefer, you can send us a letter to the address below. Please include your first name, last name, address, city, state, zip code and phone number so that we can process your request.

Educate Online
Attn: Do Not Contact
1001 Fleet Street
8th Floor
Baltimore, MD 21202

Notice to California Residents about Your California Privacy Rights

In addition to other rights described in this Privacy Policy, if you are a California resident and an Educate Online customer, you have the right to request information from Educate Online regarding the manner in which Educate Online shares certain categories of your personal information with third parties for the third parties� direct marketing purposes. California law provides that you have the right to submit a request to Educate Online at its designated address and receive the following information within thirty (30) days of our receipt of the request: (1) the categories of personal information disclosed to third parties during the immediately preceding calendar year, (2) the names and addresses of third parties that received the personal information during the preceding calendar year, and (3) if the nature of a third party�s business cannot be reasonably determined from the third party�s name, examples of their products or services. You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually. All requests for such information must be in writing and sent to Educate Online�s designated address.

Links
This Site may contain links to other Web sites. Educate Online is not responsible for the privacy practices or the content of such Web sites. Additionally, the existence of any external link does not suggest that we endorse the linked Company or its products or services. We recommend that you read the privacy policies of each Web Site that you visit.

How can you modify your personal information?
This Site allows users the options for changing and modifying information previously provided: Send us a letter at the address below. Please include your first name, last name, address, city, state, zip code and phone number so that we can process your request.

Educate Online
Attn: Information Change
1001 Fleet Street
8th Floor
Baltimore, MD 21202

Will this Privacy Policy change?
If at some future time there is a material change to our information usage practices that affect your personally identifiable information, we will notify you of the relevant changes by posting notice on this Site. If you are concerned about how your information will be used, please check our Web site periodically to review our current Privacy Policy.